Toyota Of Wallingford

At Toyota of Wallingford, we don't just sell and service new and pre-owned vehicles, we make "Friends for
Life". My philosophy has always been that the customer's experience is the most important thing that happens in our dealership. I hope you feel it too. I want to personally thank each of you for giving us the opportunity to earn your business.




Steve Zion- President




In 2005 Toyota of Wallingford was in Time Magazine for being ranked #1 in the country for customer retention. Simply put this means that more customers who purchased a car from us returned to buy another car. They did it more times than any other Toyota Dealer in the United States.








We are a 10 time recipient of the Toyota President's Award. (1998,1999, 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009) Each year, Toyota Motor Sales recognizes its finest dealerships with the prestigious President's Award. It's the highest honor a dealership can receive from Toyota, and is only awarded to those dealerships that have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction. One of Toyota's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction.



We also are one of two Certified Level III Signature dealers in Connecticut. Signature is an on going process within the dealership to improve customer satisfaction. We pride ourselves in assuring that you are 100% Satisfied and that you have an excellent experience from start to finish. We encourage you to share your experiences with us. You can always contact our customer relations manager to let us know how we are doing. When you take delivery of your new vehicle it is just the start of our relationship!





Our Service, Parts, and Customer Relations have received the Excellence Award from Toyota for their superior customer satisfaction and outstanding service.


 


We are an active member of the Better Business Bureau with a A+ rating.






Toyota of Wallingford has ASE Certified and Toyota Trained technicians. You can be confident that we will get the job done right.




 

Toyota Express Maintenance (TXM) is a revolutionary production system designed to service your Toyota quickly and accurately.  We have two certified technicians working on your Toyota at once, they have specific responsibilities like call out your tire pressure, oil level, tire tread depth all so they can document your multi-point inspection sheet that will be provided to you. 

 

We are a DealerRater.com Certified dealer