Customer Testimonials
Impressive and very pleased with the customer service Angel Manzueta took his time to assist and remedy the situation.His attention nature and excellent customer service. I recommend this service center and will continue to use them .
Jon is excellent. He really took the time to explain everything in the car and how some upgrades worked and what to look for. It was nice having someone who shared the same passion for cars and was able to answer my questions.
Fantastic experience Jim and Mike really worked with me to get the greatest deal on a new Tacoma! I will keep buying cars from them now.
Rose was very attentive to what we were looking for. No hesitations. Provided all information I requested in a very timely manner. Thanks again for a flawless transition into our new 2021 Camry TRD. Love the Car, Thanks.
Customer Services was TERRIFIC! My wife & I felt like we were part of Jimmy’s family; no gimmicks, straightforward & honest. We would recommend him to others!
Best ever experience sales rep Angel Manzueta And Manager Sohail Butt they did everything in there power and made it possible i recommend them thanks
Had a great buying experience working with Angel and Dan. I would highly recommend! Definitely already recommended working with them and the dealership. Fantastic job.
Fred was awesome to deal with answered all my questions. I would definitely come back to him to buy another car. I am also excited they are improving their service area.
I have brought my car for service numerous times over the years. I trust them to fix it right the first time. They don’t pressure me into doing things that are unnecessary and will suggest things that look like they may need attention down the road. Jimmy spent half the day with me listening to what I wanted, my budget and made sure that I was completely satisfied before I left
Straight deal , no bs . No complaints , got a great deal . I would recommend them to a Anyone and everyone . Angel was great and to the point !
Thank you so much for all your help! This is the 6th car I have gotten from WOW. I truly appreciate all the help and ease.
Been dealing with Bob Olsen for 35 years and is the #1 reason I’ve been a Toyota of Wallingford customer for so long! Also Rocco Esposito has been a pleasure to deal with!
The Customer service was amazing. They got us in and out in a fairly quick amount of time. Everyone from sales to finance was friendly and accommodating. Thank you!
The dealership was very helpful. They made sure that the truck had everything I needed and and was ready for me to pick up in the time I wanted.
Steve Lang is a great man and did an awesome job finding my father the car he wanted,he was very patient and so friendly he gave us a great deal saved us so much money went be of & Beyond for my father I recommend anybody looking. for a car to definitely go to Toyota of Wallingford they are great people and they offer the best services and they have awesome cars and they will help you get you what you need in the price range you need no matter what I will definitely be buying my own car ...
The dealership was neat and organized. Everyone knew their jobs and performed them accordingly. Unlike other dealerships, this one was much more streamlined in operation.
Why do I keep coming back to Toyota of Wallingford? It's all about trust. I know that my sales person, Jon Petro, and Dan, his manager, will put together the best possible deal for me into the vehicle I need. In the current, higher stress world of Covid 19, I noticed as I purchased a new vehicle today that everyone at the dealership is doubling down on caution and cordiality. Thank you!
Verey good service Very happy with service they provided for me and my family will recommend to anyone looking for a new vehicle Thank you
Jimmy was the best. Told him whati wanted to pay fpr my new Supra and he made it happen. Couldnt be happier with my experience went super smooth and hassle free
I've worked for and with dealers across the country for years and was taken back by just how hands on and personable Elias was with me. While I don't live in CT indo have friends who when I told them about my journey basically expected nothing but a great experience... I love my new car
Gracias a la Sra. Lili por su ayuda encomiable en la adquisición de nuestra unidad Highlander. Definitivamente 5 estrellas en servicio al cliente, muy atenta y muy amable. Los recomiendo 100%.
Fred and Rocco were a pleasure to work with. They were professional, courteous, knowledgeable, and made the car buying experience fast, quick, and painless. They went out of their way to put me in the exact car that I wanted. Special thanks to Mike, Sohail, Eric, and Steve Jr for their part in getting me in a beautiful new hybrid Camry. I definitely recommend Toyota of Wallingford to anyone looking for a great experience buying a Toyota. Thanks Fred, Rocco, and the whole team!
I was so out of my comfort zone in looking for a vehicle. Time after time i visited dealership only to leave discouraged and sounded by pressure from salespeople. When i visited Wallingford Toyota, however, my experience was different. Jimmy was a great listener and genuinely wanted to match me with the right Toyota. I felt zero pressure to buy right away but was given support and consideration above and beyond the standard level. I am súper happy with my vehicle and soo grateful to Jimmy!
Excellent buying experience. Angel was extremely knowledgeable, and understood all of my needs. I would never hesitate to purchase a car from him again. He was very professional.
I will like to thank Jhon savenelli for help me with my new suv and thanks for been patient with us keep the good work!!! Dave and Julio
staff was friendly and knowledgeable. work was done before the stated time. always get great service whenever i bring my vehicle in to this location.
This is my second automobile- I have bought from this dealership. I am very happy to go back to them as I have a good experience during the purchase process and service
Steve Lang is knowledgeable, approachable, attentive! He is a true pleasure to work with! We had a great experience with Steve! Thank you again for everything!
I had some bumps along the way trying to buy my car, but Jimmy was patient and tried his best to help out in anyway he could.
Fred and Dan made buying such an easy and seamless experience. Extremely professional and work with you to get exactly what you want. I 100% recommend Fred for your next car buying experience!
Absolutely loved our time at Toyota of Wallingford today. Angel and Eric made buying my first car so easy (less scary)--showed me a great selection of cars, pricing/financing, and all around great. Everyone from sales and finance up to management were simply amazing. Thank you!
Toyota of Wallingford is amazing. We have purchased 5 cars from there and we would not go any where else. We are always very pleased!
Jimmy Ballough was awesome! Very easy to work with and wasn’t pushy. He understood what would work for us and was as helpful as possible. If you’re looking for a vehicle, do yourself a favor and talk to Jimmy!
Steve was great and answered all my questions and concerns. He got me the car I wanted for the rate I was looking for i
Angel manzueta Great séller Rocco Esposito Great finacial worker Sohail butt Great Manager Recomendados para tu nuevo carro o camioneta Ya tengo la mía !! Muy complacido con todo el servicio
Toyota of Wallingford was so helpful, informative and patient from start to finish in my car buying process. Mike, the used car manager listened to my concerns, wants and needs and helped walked me through the process of buying a used car. Angel the salesman was informative and helpful when I started narrowing down my decision and on pick up day explaining everything in my new car before I drove away. On pick up day, it was smooth. Angel kept in touch the entire time before and during the process. Dan in finance was organized and made the final step ...
We had a very relaxed and no pressure experience. Fred being the salesman was knowledgeable and accommodating to our requests. He was patient with all of our questions and took a friendly, professional approach. Top notch guy. Dan handled the finance portion of the sale and was also very knowledgeable and friendly. He presented options and walked us through them in a low pressure manner. This was overall a great experience, especially when the deal was completed, we were impressed and appreciative of the owner coming out to introduce himself, congratulated us on our new purchase and asked for feedback. ...
This was my second purchase at Toyota of Wallingford. My first purchase was in 2007 and my experience with them was great so that is why I went back to purchase a second vehicle from them 14 years later. This experience was just as great! The sales rep Angel was very helpful and very informative. I did not feel any pressure from him and felt that I got a good deal. He was very very friendly and very pleasant to work with. Highly recommend!
Beyond exceptional experience! Very impressed with how knowledgeable and professional he was and not pushy at all which definitely won me over ! Definitely will recommend.
I have been dealing with them since 2001 and Elvin ha always taken care of me. Also , the service department is very good, despite the situation we are all in now. Was unable to visit since last January for service and has to go to my local Firestone. Got my oil done 1-2-20 with a waiting appointment.
The staff was very pleasant and informative. They answered my questions thoroughly. The work was completed in a reasonable amount of time. I would definitely recommend them to others.
Excellent service, excellent work and repair quality from the technician. Great service and communication. Would recommend Toyota of Wallingford to everyone! Excellent overall experience. TY
Very pleased with Dan and angel for working so hard to get me into my new car 2021 rav 4 they were amazing helpful and courteous to all my needs I would highly recommend them to anyone who is in the market of purchase an new or used vehicle Toyota of wallingford is the place to go thanks guys for doing a phenomenal job
Jimmy is a outstanding individual. I was on a tight budget and wanted a certain type of vehicle. Since Jimmy has a mechanical background he understood my needs. I wanted something easy to own and maintain. We settled on a 2018 camry and this was a huge step up from my beater crown vic ex police car. I had never filled out a credit application before and he made it easy for me. I would absolutely recommend Jimmy and would buy another car from toyota of wallingford. This is actually the 2nd used car my wife and I have bought from ...
I was very impressed by the service. Very friendly answer any questions I had. The price was just right very organize was please with everything..
It was a pleasure working with Angel and CJ. Angel made it a point to satisfied my wants. I will continue coming to Toyota of Wallingford.
Excellent place to look for a vehicle. Staff is awesome and they really can help you out. Thank you so much to Jimmy for his help.
I recently bought a 2021 RAV4 Hybrid XLE at Toyota of Wallingford. The SUV is exactly what I was looking for. The salesman, Jim Ballough really LISTENED to what I wanted and found me the perfect match. It was a great experience!
Jimmy was wonderful to work with! He listened to our needs and helped us find the best car for our family! He was able to tell us everything we needed to know about the cars and our options, and we were very appreciative of his friendly manner and willingness to help!
Excellent service, personalized experience, and attention to detail. Definitely appreciate the care and consideration I was given. Dealership also follows COVID protocols which was nice to see. Highly recommend and will return if needed.
Jon Petro is outstanding. He is attentive, patient, customer friendly and knowledgeable. His experience and knowledge helped we solve a potential problem. Thank you Jon
I had an excellent experience purchasing my new 2021 RAV4 XSE I couldn’t be happier with the process Steve was very understanding very polite and extremely professional I would definitely recommend Steve to family and friends as a sales man. Thank you so much I couldn’t be happier .
Elias was very friendly, easy to talk to. very good customer service, definitely would recommend him to family and friends looking for a new Toyota
John Savenelli was extemely helpful and polite. I would definitely go back again! John was easy to deal with, provided great customer service, and got us exactly what we wanted!
Jon Petro was so easy to work with! He answered all my questions and worked with me to get a deal I was pleased with. I will be recommending to others. Best experience I have ever had at a dealership
Amazing experience! John showed an exceptional level of knowledge throughout the entire process. Will most certainly recommend John to family, friends and coworkers. Thanks for everything John!
Our car buying experience at Toyota of Wallingford was incredibly positive, it was a no pressure environment with our salesman Steve Lang and I believe we got everything (and more) that we wanted in a car. I highly recommend anyone thinking of buying a car to check out Toyota of wallingford!
Steve Lang was very personable, helpful, and pleasant to deal with. He answered all questions we had. He moved things along so it never felt like we were wasting time.
Happy with the warranty service and recall fix. Parking is crazy due to construction work. like the way car had plastic on steering wheel and seat.
Overall content with the service Eli provided. He was very responsive and helpful during the 3+ month process. The dealership could have been more transparent with pricing. What was discussed in person and over the phone changed slightly at the time of contract signing resulting in a $500 increase in price, but that could also be on me for not requesting the initial PO have everything spelled out.
It's a tough time to be selling cars! However, employees of Wallingford Toyota were pleasant, efficient, friendly, helpful, and particularly patient. Their Covid preparations for customer safety were well thought out and managed. Clearly, safety is their first priority. I am very impressed by the experience as well as with my purchase. Kudos to Jimmy B. and Dan R.
I got a 2017 Corolla SE at a great price and no hard sell. The only thing I didn’t appreciate was two sales people trying to sell me the warranty. Other wise, it was a great experience. Thanks.
With Covid it has been a tough year, with inventory, demand, etc. Jon rose to the task locating the right truck for our needs. even with dmv difficulties, and other hoops, he continued to work to get it right.
I bought my first Tacoma from this dealership in 1997. It lasted until I bought my new Tacoma! The sales staff was excellent to work with! I appreciated the use of a free loaner car while waiting for my new truck to arrive.
I had to purchase a new car unexpectedly and as a healthcare professional my time is limited and schedule unpredictable. Steve and Toyota of Wallingford were accommodating, thoughtful and honest while helping me through my choice and purchase. I left same day with a clean car, full tank and peace of mind. Thanks again!
We had such an excellent experience with Eli Dean. He’s very pleasant and took care of everything for us! We would definitely recommend him!!
I had a great experience! Everyone was very nice. They went above and beyond to find the car I wanted and I am extremely happy with their customer service.
Good experience and Lily was awesome. She was very patient with our requests and helpful with the details and documentation. We loved the car we got!
Angel was very friendly and helpful when I was purchasing my new vehicle. He made the process very easy to understand and I had a very pleasant experience overall.
A++++!! I had an excellent car buying experience at Toyota of Wallingford. Jon Petro made it simple and easy to pick the right car for me. He was extremely knowledgeable, polite and explained everything I needed to know. After purchasing my Highlander, he took the time to set up my apple car play and explained all the features the car had. Will definitely be back to in 3 years to visit Jon again.
I can say enough about the great experience I had with jon and everyone at wallingford Toyota jon and the staff went above and beyond to meet my every need. If you are looking for a new or used vehicle I would not hesitate to purchase one from jon and wallingford Toyota.
Eli was a very knowledgeable and friendly salesman who provided memorable service. I would highly recommend Toyota of Wallingford. Thank you Eli for a great car buying experience.
Steve Lange was great. He actually made this a pleasant experience and there was no games. This is the second car we’ve Purchased through Steve and will undoubtedly go through him again. Pleasant, respectful and efficient.
It was a pleasure meeting Angel, and he was extremely patient and helpful when I was returning my lease. He and Rocco helped me get into a new Rav 4 and worked with me through the whole process. He really made sure my day at Toyota was enjoyable!
I went to Toyota of Wallingford just to look at the 2021 Highlander. I worked with Angel who was excellent. He gave me all the information I needed about the car without making me feel pressured to buy. Angel, and the manager Rocco, then worked with me to help find me a great deal on trading in my car and to buy the Highlander. I was able to leave with my new 2021 Highlander that day and I couldn’t be happier with my new car!
Everyone was friendly and the process was explained to me very well as a first time buyer. I am very satisfied with my new car! As far as COVID safety precautions, they did temperature checks, had hand sanitizer stationed at the front door, and everyone wore a mask.
I have bought many cars/trucks over the years and this was by far the most convenient and smoothest, despite the crazy times we are all facing. Steve was professional, communicated often and well and was great to work with. As a sales professional myself I have a great appreciation for his style of doing business.
Frederick is an excellent salesman from beginning to end I felt very comfortable and no pressure to buy he did all the leg work while I waited it was joy to buy here. Toyota of wallingford give this man a raise!
Fred was excellent to work with , very professional and friendly. My second time purchasing from this establishment , always a wonderful experience. Deal with confidence ...hope to see this crew again.
Leased my 2rd vehicle from Toyota of wallingford on 11/04/2020 and we're very pleased. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely lease again from them when we upgrade. Special thanks to Elias and Sohail for making everything so smooth and fast as possible. Thanks again to them both.
Fred was very knowledgeable about the truck and worked with me to find one that fit my needs in spite of very low availability. Great experience.
Eli was very kind and helpful. He worked with me until I was satisfied with my deal. He patiently answered all of my questions and took the time to show me all of the features in the car. He made it clear that I could return and ask for help at any time. I did, and he was great! He didn't rush me or try to brush me off even though our "deal" was done. Thank you Eli!
I recently purchased a 2021 RAV4 and Angel was great to work with! This was my first time purchasing a car and he made the process easy!
Elias was very helpful and respectful. He didn’t make you feel rushed. Has a great personality very friendly knows everything about the cars very quick and prompt on getting you a response when you ask him a question Everyone is so nice and talks to you even if they are not the ones helping you out. Totally buy a car from here!!!!
It was a pleasure working with Elias. He was very polite and very helpful. He made our buying experience quick and easy and answered all the questions in a timely and professional manner- Thank you Elias
Efficient, personal and without the mystery hassles or pressure. They are currently working on their show room with improvements, but despite the construction work going on they are following all COVID 19 precautions. Steve Lang is a great! Ask for him!
The professionalisms of the dealership is second to none. From the owner to the sales department to service. My salesman John and the finance manager Sohail worked with me through this 4 th vehicle I have purchased from this dealership. Specially in this pandemic. They made sure everything was perfect. I recommend these guys to anyone. You would never be happier with a purchase of a vehicle from this dealership. Thank you again love my truck.
Best experience I have ever had at a dealership. She was amazing with tending to all of my needs as a costumer and truly seemed to care. I will definitely recommend to friends.
I had an awesome experience working with Jon Petro. He got me exactly what I was looking for and made it an easy and painless process!
Jon was extremely efficient and squared everything away so quickly. Any questions that I had he provided great answers to. Thanks for awesome service Jon!!
I had a great experience shopping with John! He was very knowledgeable and professional. I would 100% recommend asking for him when looking for your next car!
I want to thank Fred again for all of his help in my purchasing a Toyota, As a senior citizen, I HATE sales people that are "pushy", Fred was not! When I picked up my vehicle he took the time with me to totally explain all the "bells and whistles" on my car. Thank you again, Fred....I appreciate all of your help.
My lease was up on my 2017 Tacoma I was looking for new tacoma. I had realy good experience at WOW so I called them and talked to Fred about leasing and new tacoma. Made appointment and got there Fred was really nice, he help me look for the right one. I found the right one and made a deal with them, the whole thing was easy. I would recomed my friends and family to go see Fred if the are looking for a car.
What a wonderful experience all around. I really felt like I met with friends today and just happened to purchase a car. Dan and Fred are Truly amazing. Will be back and would definitely recommend to anyone looking for a car.
Gracias a él equipo de toyota Fue un placer negociar con ustedes En lo personal ala persona que nos ayudó hizo un excelente trabajo Gracias a todos
Very satisfied with my purchase, but especially with Lili, she is an excellent seller and very efficient, thanks Toyota for having people who speak Spanish, thanks also for making our dream come true highly recommended!!!
The process of buying a car was excellent. The sales guy Jonathan was a great guy. I will go back anytime. No games. Honest people.
On 2/20 , Service Department recommended new battery . I had question on plate design ; no data was immediately available . I selected highest quality model available . At checkout , I was presented requested data. I had already made choice ; staff did not have to take this extra step ; THANK YOU BOB and check-in associate who took my information , young lady at desk closest to door . In these times of ubiquitous rising prices , employee attitudes and actions like these are what help your business separate itself from the herd . Charles ingold .
Buying a new Toyota was a pleasure. Jon patrol was awesome. He was very knowledgeable and patient. We will be buying future cars from Sally toyota. Bill in finance was awesome as well. He made the finance and of it enjoyable and his knowledge and skills with the finance process is impressive.
I purchased a used certified vehicle from Toyota of Wallingford dealership. I had a very good experience overall. The sales consultant, John Savenelli was very helpful and not pushy or overbearing when showing me the cars I wanted to look at, which I very much appreciated. There were some mechanical issues with the vehicle I chose that was identified while it was being serviced. The dealership gave me a loaner while they were working on the vehicle. I was in a fender bender at no fault of my own with the loaner, and they were very sympathetic and understanding of ...
