Customer Testimonials

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DealerRater May 12, 2021

Very professional sales person! Welcoming and inviting when going over the needs we had. Also very knowledgeable in terms of explaining how certified pre owned work.

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DealerRater May 12, 2021

Great selection and great people to interact with. Was quick and easy to buy a new car and I’m very happy with the purchase

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DealerRater May 12, 2021

The assistance i received was very good and it was very clear where i understood everything correctly. My sale representative was very polite and helpful and very respectful.

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DealerRater May 12, 2021

Mi hija y yoFuimos al dealer y pudimos salir en un nuevo vehículo el mismo día ' gracias a Angel y a Sohail por hacer el proceso super facil.

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DealerRater May 12, 2021

Great service and customer service! Would recommend to others for their car buying needs! Attentive and courteous and made the car buying process easy to complete!

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DealerRater May 9, 2021

Really great experience.I knew what I was looking for when I came to the dealership, so I didn't need help in that area. However, the exact model/trim/options I was looking for are incredibly rare due to ongoing supply chain issues. Fred helped me find something that met my needs perfectly. The actual buying experience was easy and quick.

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DealerRater May 7, 2021

Excellent experience at Toyota of Wallingford. I love my new Highlander! Thank you Lilia Browne for making it happen the same day! I highly recommend anyone looking for a new vehicle to see you! Thanks for being so friendly, helpful and knowledgeable!

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DealerRater May 3, 2021

Elias was there for me every single step of the way. I told him exactly what I wanted. And he got it for me. There were so many little hiccups throughout this process (because of my credit not their fault) and he made it fast and easy for me! He was always so attentive, He was very knowledgeable and answered all of my questions. Eli and Sohail deserve a shout out! They truly blessed me! Their kindness has gone a long way. And for that I will come back to here for my next car for sure! Hope these guys ...

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DealerRater May 2, 2021

Excellent customer service and we had previously had a bad experience at Branford Jeep but this was such a pleasant 180! Toyota is the best! Thank you so much. Steve and Dan were fabulous!

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DealerRater Apr 30, 2021

Jon was very helpful in helping me find the right vehicle for my family. He was very knowledgeable and for me exactly what I wanted for the budget I was trying to be in. I highly recommend him!

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DealerRater Apr 30, 2021

I’ve bought multiple cars from Jon and he has always gone above and beyond. I would recommend him to anyone in the market for a new vehicle.

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DealerRater Apr 30, 2021

Excellent representative with knowledge of product and services. Will recommend to friends and family. Customer service is excellent Still waiting pricing on on the floor mats! 🙂

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DealerRater Apr 29, 2021

Me acabo de llevar dos carros gracias a Lilly! SOS la mejor. Encantado por segunda vez venir y salir con dos carros nuevos! El servicio al cliente es lo mejor.

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DealerRater Apr 29, 2021

When I walked into the dealership everyone was very professional and friendly. Lily was so patient and understanding. She worked very hard to meet all of my needs. I walked away feeling very satisfied with my service.

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DealerRater Apr 29, 2021

Lilia is absolutely amazing! She was very patient and walked me through the whole process. I feel very comfortable with her. Thank you so much

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DealerRater Apr 28, 2021

Second time working with Steve and purchasing vehicles . Treated extremely fairly . High praise . I’ll always start here and with Steve with any auto search/purchase

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DealerRater Apr 28, 2021

Everyone was very pleasant especially Lilia ! who took her time to explain to us everything in order so I can have a better understanding I would definitely recommend her.

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DealerRater Apr 27, 2021

Thanks to TOW and their awesome sales team for another great purchase. My birthday is extra special this year thanks to Heather, John, CJ, and Sohail.

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DealerRater Apr 24, 2021

Working with Dan Roberts for my new car was an absolute pleasure. He was a consummate professional did everything he could to get me the best rates, was never pushy just an all-around great guy to work with. Highly recommend him!

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DealerRater Apr 24, 2021

Staff was attentive, no pressure and very pleasant and informative. Angel assisted me with the purchase and Dan with financing. I recommend them highly and would definitely buy another car from Wallingford Toyota

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DealerRater Apr 24, 2021

John was very helpful and made my first car buying experience a lot easier. I would recommend Toyota of Wallingford to anyone seeking a new car!

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DealerRater Apr 24, 2021

I would most certainly recommend anyone looking for a new or used Toyota to go here and talk with Eli! He’s very knowledgeable and professional.

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DealerRater Apr 23, 2021

Lo recomiendo me dieron un muy buen precio he interés muy buena la atención lo recomiendo 100 por ciento especial al vendedor ángel Manzueta y al manager sohail me voy feliz

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DealerRater Apr 22, 2021

They had the exact truck I wanted. Angel hooked me up with a new Tacoma. He was very easy to work with and found the perfect match right away. They even beat my existing financing deal and I was able to pick up the truck the same day.

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DealerRater Apr 20, 2021

Fred was easy to work with. I was glad that there was no high pressure tactics and I’m very happy with my new lease.

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DealerRater Apr 20, 2021

Eli was great to deal with. Very knowledgeable, friendly and helpful. I bought my first new car in 1980 and he is probably the best salesperson I have dealt with in 40 plus years. This is our second car from Wallingford Toyota and we will be back thanks to Eli! Dan Roberts was also fantastic to work with, extremely knowledge, efficient and helpful as he worked us through different financing options. He explained everything very thoroughly and had our best interest at heart. Hank & Mary Matuszak

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DealerRater Apr 19, 2021

Great experience with my salesman Steve Lang and the sales manager CJ. Toyota of Wallingford is great and so the people who work there. Got a beautiful 2021 Venza and had 2 RAV4’s

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DealerRater Apr 17, 2021

Fred made this buying experience absolutely painless. He got me in my new RAV4 within hours of me coming in to talk numbers. I was also happy with the precautions Toyota of WallIngford has in effect for these COVID times. I am very happy to be in my first Toyota and hope to be so for many years to come. 😀

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DealerRater Apr 15, 2021

Very fast and easy deal we’re friendly and polite Eli Answered every question that I asked And help me with everything that I needed. He made the car buying experience and easy quick and efficient one definitely will come back when I get my next vehicle.

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DealerRater Apr 13, 2021

He was amazing!!! He was quick deatailed and very helpful with my family !! We will be back again after this lease is up! Love the picture

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DealerRater Apr 10, 2021

Very helpful, willing to work with the customer, Fred was very helpful. I wasn’t comfortable with the price, at first, but prices have been rising, and all the features on the car helped me to appreciate the value of the car.

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DealerRater Apr 7, 2021

Elias was very helpful from the beginning. He was very friendly and he has great communication skills. He made the experience as smooth as possible.

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DealerRater Apr 5, 2021

Employees bend over backwards to make sure customer is satisfied. I wouldn’t consider buying or servicing any car at someplace other than this dealership

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DealerRater Apr 4, 2021

I was looking for a pre-owned certified vehicle with low mileage. The car shown looked brand new being a used car and really good shape. My customer service sales rep. (Rose Ledee) handled me very well and paid attention to details also to what I had to say when it came to concerns and when it came to discuss my budget details. She was very patient, attentive, professional, polite, and friendly. She didn't try to pushed the sale on me, so I felt rushed-free and not pressured at all at any time. She offered me various options before the ...

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DealerRater Apr 3, 2021

We have just purchased our second used Toyota from John. He is amazing to work with. He is very quick to respond. We told him exactly what we needed and what price rage and payment and they got us exactly what we wanted. Don’t hesitate to see John for your next Toyota!

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DealerRater Apr 1, 2021

It was a pleasure to work with Eli. He was helpful from the beginning and made the buying experience as smooth as possible. Communication was always excellent and I would recommend working with him.

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DealerRater Apr 1, 2021

One of the best people I’ve worked with. This was my first time ever buying a car, he taught me a lot and had patience. Thank you!

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DealerRater Mar 31, 2021

Rose was amazing from the minute we walked in the door. She was extremely personable and friendly and knew all the info about the cars we were looking at. I could not decide between two cars and Rose was so patient she didn't make us feel like we were just a sale to her, she made us feel like she cared and we were not rushed at all even though the dealership had closed. We loved Rose and appreciate her excellent customer service skills!

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Cars Mar 30, 2021

Consultant lily was excellent she was helpful and friendly, made the experience easy and much better than what I experienced before at another dealership. Recieved the car within a decent time frame and it was as promised. Thank you Lily

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DealerRater Mar 30, 2021

Rose was wonderful. Kept us up to date and helped on every step to driving away with a car. Extremely friendly and helpful even after work hours. When you visit Toyota of wallingford,ask for rose.

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DealerRater Mar 30, 2021

Appointments are available again to sit and wait for the car, rather than dropping car off the night before. Very professional and courteous assistance. Excellent service as always. Thank you!

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DealerRater Mar 30, 2021

Jon was very professional and helpful. He answered all of my questions and was very knowledgable about the cars I looked at. I am new to leasing, and Jon explained everything down to the letter. I love my car and highly recommend Wallingford Toyota. I will be back when my lease is up.

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DealerRater Mar 30, 2021

Very helpful, friendly, professional I’m very happy to chose Toyota of Wallingford I really recommend this dealer Thanks for everything in a future will go back Thanks again

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DealerRater Mar 30, 2021

Excellent service. John was very knowledgeable and professional. He answered all of our questions. Highly recommend John and this dealership. Shop with confidence! Thank you very much.

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DealerRater Mar 30, 2021

Fred was extremely helpful and made sure the buying process went smoothly! We're both car guys, so we chatted a bit while we waited for things to be finalized!

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DealerRater Mar 29, 2021

Very good experience with dealership. I did not buy the car I test drove, but Lily went above and beyond to help me order the Toyota I wanted. She was a pleasure to work with, explained everything, and helped make the car buying experience a breeze. Very happy customer here!

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DealerRater Mar 28, 2021

We have always had great service since Toyota of Wallingford opened many years ago. They have done an excellent job with all three Toyota vehicles we bought from them over the years. Thank you.

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DealerRater Mar 27, 2021

Had a great experience at the Wallingford toyota dealership, the staff was extremely helpful, made the car buying experience painless, and i was able to drive home on my new Toyota Tacoma, Thank you sales team

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DealerRater Mar 27, 2021

I have had my 2011 Toyota Tacoma serviced at this dealership since day of purchase dating back to Sept.2011. The two service advisors Bob Olson and Karen Carafano that I have dealt with have been exceptional. Their professionalism is by far outstanding. All work by the Toyota tech's have been as promised. All I can say in addition is...TOYOTA LET"S GO PLACES.

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DealerRater Mar 27, 2021

Looking forward to finished construction and service area. Much improved over last visit Great group of people to work with. Safety Android COVID protocols in place for staff and customers

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DealerRater Mar 27, 2021

Excellent customer service. Elias did a great job in making sure we left with exactly what we wanted. He was very understanding. It was a great pleasure to have him as our sales rep.

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DealerRater Mar 25, 2021

Jon petro is an amazing sales associate! These guys are amazing! Helped me out so much. Extremely friendly, willing to work with people to help them get what they want.

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DealerRater Mar 25, 2021

Eli was very professional and knowledgeable throughout our entire experience and transaction. He always did what he said he would do and worked with me through a few difficult steps regarding title search and some cosmetic issues. Over all I had a great experience with Eli and WOW so thank you all.

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DealerRater Mar 25, 2021

Elias was very professional. and also a big help. Very informative and dedicated to help his customer leave with a smile and car. Thanks again.

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DealerRater Mar 25, 2021

Rose was wondering and we had a great experience shopping with her. We bought a brand new Toyota RAV4 xle and would definitely recommend her

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DealerRater Mar 25, 2021

My wife and I went to Toyota of Wallingford to simply look at 2021 Tundras. While we were definitely in the market the key word was "look." An hour later we walked out of there owning a brand new tundra and traded in our existing 4Runner. A big part of that was Jimmy's doing. Not only was he a great, fair and honest salesperson but really treated us like family. I definitely recommend him to anybody looking for a Toyota.

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DealerRater Mar 24, 2021

Eli was very patient and helpful. He provided excellent customer service for which Toyota should be proud. In 5he future I will recommend him to anyone wanting a Toyota.

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DealerRater Mar 23, 2021

Fred & Sohail where awesome sales man made sure i got what i wanted very friendly and helpful im a happy camper highly recommend them!!! #1

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DealerRater Mar 19, 2021

We just got our second vehicle from Toyota of Wallingford. This is a great team and we are delighted with our experience! The team listened to our requests and helped get the right solution.

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DealerRater Mar 18, 2021

My service was excellent and the car I was recommended is awesome. 10/10 and I will be back to work with Steve Lang soon.

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DealerRater Mar 18, 2021

I am writing to express my appreciation for the excellent customer service which I had received at Toyota. The staff was warm and accommodating, and they were very helpful to me.

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DealerRater Mar 17, 2021

Toyota of Wallingford made getting a new car simple easy. Within days they located a vehicle I was looking specifically for and now im driving. Great place to buy from!

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DealerRater Mar 14, 2021

Steve was very helpful and informative! Would highly recommend and Steve made the buying process easy and a hassle free pleasure! Overall, a great experience!

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DealerRater Mar 13, 2021

Rose and Dan were great. Super fast process. After having a bad experience at another dealership it was nice going to a place with amazing customer service.

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DealerRater Mar 11, 2021

I bought the car mostly site unseen and so I had minimal interaction other than with the financial department. The car was everything advertised. John met me at the door and explained the Covid protocols. Signing the paperwork went smoothly. All in all top 3 car buying experience I have had.

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DealerRater Mar 11, 2021

My experience was excellent. The service was amazing and super fast. We were done in less than 2 hours. Both Sohail Butt and Jon Preto were very helpful, caring, and knowledgeable. We also got our car in excellent condition.

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DealerRater Mar 5, 2021

Had a great experience with the sales team At Toyota of wallingford Everyone was extremely helpful , felt no pressure and the process was very smooth. Thank you team wallingford!

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DealerRater Mar 4, 2021

He helped me with getting my car and making it possible for me! For me not having credit, he made it possible for me to be able to get my dream car

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DealerRater Mar 4, 2021

I have purchased multiple cars from Toyota of Wallingford and my experience has always been excellent. The sales/management staff are great, and bringing my vehicle to the service department has always been smooth. I will definitely be visiting them again when it's time for an upgrade.

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DealerRater Mar 3, 2021

It's been 15 years since I purchased my last truck. I knew what I wanted and I can't be more happy with my new Tundra SR5 TRD sport. The crew at Toyota of Wallingford went above and beyond In making this any easy transaction for me. I live on Marthas Vineyard and traveling back in forth would have been extremely time consuming and expensive. I was able to do most of the paper work through the phone and emails. When they found out I was a veteran they ensured that I got the military discount. Dealing with all of ...

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DealerRater Mar 3, 2021

Steve Lang in Sales was great. I highly recommend Steve Lang and will send all my friends and family to see him. CJ and Sohail are great as well. Love my new RAV4 Hybrid

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DealerRater Mar 3, 2021

From the moment I walked in rose made me feel welcomed very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again great experience thanks rose for making Everything easy and well explained.

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DealerRater Mar 2, 2021

I have been searching for a good car that I can afford, been in a few dealership but they never convinced me in price and Miss Rosa helped me find a good SUV with a very good price, she didn't let me go from the place until I was satisfied. She is very good at what she does. Thank you Rosa love my RAV 4. God bless you.

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DealerRater Mar 1, 2021

John was so helpful in getting me to the right car for a price i was happy with! I would recommend him to anyone on the hunt for a new or used car.

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DealerRater Feb 28, 2021

Jon and his team were amazing!! From the 1st day on they were transparent & helpful. We never felt like we were being sold to. Thanks to everyone at Toyota of Wallingford!

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DealerRater Feb 28, 2021

Thank you Toyota of Wallingford and the fantastic sales rep John Savenelli for helping me buy the perfect car for me! John was very patient and knowledgeable about the vehicle.

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DealerRater Feb 28, 2021

This is my 5th car from Toyota of Wallingford. Great customer service and great salesmen. Fred is our guy! Go see him and get yourself into a Toyota. You won’t regret it!

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DealerRater Feb 26, 2021

Really helpful for helping me for my first time! Really great deals too!! John Savenelli was extremely helpful and very kind. I Would recommend him next time for everyone!!

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DealerRater Feb 26, 2021

Our home town local dealer which we usually love . However my wife brought my truck in for service , which was supposedly all set up . Upon arivial that was not the case . The person keen nothing about service or of the loaner she was to have . In her words it was less than stellar compared to the way she is treated at the local Subaru store .

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DealerRater Feb 25, 2021

Sohail, Heather, and Steve were great. They had everything prepared for us and we were in and out of the dealership in no time. We greatly appreciated the smooth transaction!

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DealerRater Feb 25, 2021

My wife and I got the car we wanted and had everything done in one trip in under 2 hours. Couldn't have asked for a better experience.

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DealerRater Feb 24, 2021

Impressive and very pleased with the customer service Angel Manzueta took his time to assist and remedy the situation.His attention nature and excellent customer service. I recommend this service center and will continue to use them .

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DealerRater Feb 24, 2021

Jon is excellent. He really took the time to explain everything in the car and how some upgrades worked and what to look for. It was nice having someone who shared the same passion for cars and was able to answer my questions.

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DealerRater Feb 24, 2021

Fantastic experience Jim and Mike really worked with me to get the greatest deal on a new Tacoma! I will keep buying cars from them now.

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DealerRater Feb 22, 2021

Rose was very attentive to what we were looking for. No hesitations. Provided all information I requested in a very timely manner. Thanks again for a flawless transition into our new 2021 Camry TRD. Love the Car, Thanks.

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DealerRater Feb 18, 2021

Customer Services was TERRIFIC! My wife & I felt like we were part of Jimmy’s family; no gimmicks, straightforward & honest. We would recommend him to others!

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DealerRater Feb 17, 2021

Best ever experience sales rep Angel Manzueta And Manager Sohail Butt they did everything in there power and made it possible i recommend them thanks

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DealerRater Feb 17, 2021

Had a great buying experience working with Angel and Dan. I would highly recommend! Definitely already recommended working with them and the dealership. Fantastic job.

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DealerRater Feb 16, 2021

Fred was awesome to deal with answered all my questions. I would definitely come back to him to buy another car. I am also excited they are improving their service area.

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DealerRater Feb 16, 2021

I have brought my car for service numerous times over the years. I trust them to fix it right the first time. They don’t pressure me into doing things that are unnecessary and will suggest things that look like they may need attention down the road. Jimmy spent half the day with me listening to what I wanted, my budget and made sure that I was completely satisfied before I left

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DealerRater Feb 16, 2021

Straight deal , no bs . No complaints , got a great deal . I would recommend them to a Anyone and everyone . Angel was great and to the point !

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DealerRater Feb 16, 2021

Thank you so much for all your help! This is the 6th car I have gotten from WOW. I truly appreciate all the help and ease.

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DealerRater Feb 15, 2021

Been dealing with Bob Olsen for 35 years and is the #1 reason I’ve been a Toyota of Wallingford customer for so long! Also Rocco Esposito has been a pleasure to deal with!

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DealerRater Feb 9, 2021

The Customer service was amazing. They got us in and out in a fairly quick amount of time. Everyone from sales to finance was friendly and accommodating. Thank you!

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Cars Oct 7, 2019

Gracias a él equipo de toyota Fue un placer negociar con ustedes En lo personal ala persona que nos ayudó hizo un excelente trabajo Gracias a todos

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Cars Oct 7, 2019

Very satisfied with my purchase, but especially with Lili, she is an excellent seller and very efficient, thanks Toyota for having people who speak Spanish, thanks also for making our dream come true highly recommended!!!

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Cars Apr 21, 2019

The process of buying a car was excellent. The sales guy Jonathan was a great guy. I will go back anytime. No games. Honest people.

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Cars Feb 20, 2019

On 2/20 , Service Department recommended new battery . I had question on plate design ; no data was immediately available . I selected highest quality model available . At checkout , I was presented requested data. I had already made choice ; staff did not have to take this extra step ; THANK YOU BOB and check-in associate who took my information , young lady at desk closest to door . In these times of ubiquitous rising prices , employee attitudes and actions like these are what help your business separate itself from the herd . Charles ingold .

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Cars Feb 17, 2019

Buying a new Toyota was a pleasure. Jon patrol was awesome. He was very knowledgeable and patient. We will be buying future cars from Sally toyota. Bill in finance was awesome as well. He made the finance and of it enjoyable and his knowledge and skills with the finance process is impressive.

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Cars Jul 8, 2018

I purchased a used certified vehicle from Toyota of Wallingford dealership. I had a very good experience overall. The sales consultant, John Savenelli was very helpful and not pushy or overbearing when showing me the cars I wanted to look at, which I very much appreciated. There were some mechanical issues with the vehicle I chose that was identified while it was being serviced. The dealership gave me a loaner while they were working on the vehicle. I was in a fender bender at no fault of my own with the loaner, and they were very sympathetic and understanding of ...


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